Terms and conditions
LEAPVERSE TERMS OF USE
as of Desember 2021
Welcome to Leapverse App
General Terms
PLEASE READ THE ENTIRE TERMS OF USE BEFORE ACCESSING OR USING Leapverse.
This Terms of Use is an agreement between Users (“You”, “Your”, or “Yourself”) and Yayasan Mulia Utama Mandiri (LKP LEAP) (“We”, “Us”, or “Our”), a limited liability company duly established and legally operating under the laws of the Republic of Indonesia and domiciled in Surabaya, Indonesia. This Terms of Use governs Your access and use of the app, website (leapsurabaya.sch.id and other websites We manage), content and products provided by Us (hereinafter, collectively referred to as “Application and Site”), as well as use of the service available on our Application and Site (“Service or Services”).
By agreeing to this Terms of Use, You also agree to additional Terms of Use, including the Terms of Use of each Service, and changes that are an integral part of this Terms of Use (hereinafter, the Terms of Use, additional terms of Use and its changes are collectively referred to as “Terms of Use”). Notwithstanding the inseparability, the additional Terms of Use supersedes the Terms of Use in case of any discrepancies among them.
Use of Application and site
The access and use of Application and Site are subject to this Terms of Use.
You have full discretion either to use the Application and Site or other apps or to stop using the Application and Site.
Signing-up and Signing-in Leapverse Account
Before using the Application and Site, You must agree to this Terms of Use and Privacy Policy, and register yourself by providing information we need. When registering, we will ask you to provide your full name and electronic mail address. You may change your profile information on the settings feature in the application and Site.
After registering, our system will automatically generate a link and send the verification link via mail address. You have to verify by clicking on the verify button
After verifying, our system will create a personal Leapverse account (“Account”) for you to use the Application and Site and order services through the Application and Site.
In the event that you have been logged-out from your account, then you need to enter your electronic mail address and the password that you have already set when registering yourself during the signup process.
Your Account
Your account can only be used by you and cannot be transferred to other people for any reason. We reserve the right to refuse to facilitate orders if we know or have sufficient reasons to suspect that you have transferred or allowed your account to be used by someone else.
The security and confidentiality of your Account, including registered name and electronic mail address are fully your personal responsibility. All losses and risks arising from your negligence in maintaining such security and confidentiality are borne by you. In such cases, we assume any use or order made through your account as your legitimate request.
Immediately notify us upon knowing or suspecting that your account has been used without your knowledge and consent. We will take actions we consider necessary and we may do toward that unconsented use.
Account Deactivation
If you wish to deactivate your Leapverse account you can submit your request directly to apps@leapsurabaya.sch.id
Personal Information
Collection, storing, processing, use and sharing of Your personal information, such as your name and electronic mail address you provided when opening an account are subject to the Privacy Policy, which is an integral part of this Terms of Use.
Application and Site Software
We only provide official Application and Site software on official digital markets, such as Google Play Store or Apple App Store, and for use on mobile phones or tablet devices only. Downloading the Application and Site from platforms other than official digital markets and/or to devices other than mobile phones or tablets is a violation of these Terms of Use and of Our intellectual property rights.
Intellectual Property
Application and Site and Services, including but not limited to names, logos, program codes, designs, trademarks, technologies, database, business processes and models, are protected by copyright, trademark, patent and other intellectual property rights available under the laws of the Republic of Indonesia which are registered either on behalf of us or our affiliates. We (and our licensors) have all the rights and interests of the Application and Site and services, including all intellectual property rights related to all features contained therein and related intellectual property rights.
Subject to this Terms of Use, we grant you a limited, non-exclusive, revocable, non-transferable (without the right to sublicense) license to (i) download, access and use the Application and Site, as is, only on the devices in the form of your personal mobile phone and/or tablet and/or computer and solely for the purposes of using the service, and (ii) access or use content, information and related materials available on the Application and Site solely for personal and not for commercial purposes. All rights and privileges that are not expressly granted herein are reserved by us or our licensors.
Any duplication, distribution, creation of derivative works, sale or offer to sell, display either in part or in full, and use of the Application and Site and/or Services, either digitally or otherwise or on devices other than mobile phones or tablets, including but not limited to the use of additional Application and Sites such as modifiers, emulators, etc., which diverge from this Terms of Use, as well as the intended purposes determined by us, is a violation of our intellectual property rights.
You shall not:
Delete any copyright, trademark or other ownership notices contained in the Application and Site or Services;
Copy, modify, adapt, translate, create derivative works from, distribute, license, sell, transfer, display in public either in part or in full, reverse engineer, transmit, move, broadcast, decompile, or disassemble any part of or in other ways to exploit the Application and Site (including software, features and Services therein);
License, sublicense, sell, resell, remove, transfer, distribute or commercially exploit or make available to other parties the Application and Site and/or software by means of creating internet “link” to the Application and Site or “frame” or “mirror” any software on other servers or wireless or internet-based devices;
Launch automated programs or scripts, including, but not limited to, web spiders, web crawlers, web robots, web ants, web, indexers, bots, viruses or worms, or any program that might create multiple server requests per second, create heavy burdens or impede the operation and/or performance of the Application and Site;
Use site searching or retrieval Application and Sites, other manual or automatic devices for scraping, indexing, surveying, data mining, or in any way multiplying or avoiding the navigation structure or presentation of the Application and Site or its contents;
Publish, distribute or reproduce in any way materials that are copyrighted, trademarked or other information We own without prior written consent from us or the rights owners who license us the rights; and
Use or unofficially access the Application and Site to (a) damage, weaken or jeopardize any aspect of the Application and Site, services or related systems and networks, and/or (b) create look-alike competing products or services using ideas, features, functions or graphics similar to Application and Site.
Your Responsibility
You are fully responsible for the decisions that you made to use Application and Site.
You are fully responsible for any loss and/or claim arising from the use of the Application and Site, or applicable laws and regulations, including but not limited to the purposes of anti-money laundering, anti-terrorism financing, criminal activities, fraud in any form (including but not limited to phishing and/or social engineering activities), violations of intellectual property rights, and/or other activities that are harmful to the public and/or any other parties or are considered damaging to our reputation.
Limitation of Our Responsibility
We provide Application and Site as is and we do not represent or warrant that the reliability, timeliness, quality, suitability, availability, accuracy, completeness or security of the Application and Site will fulfil your needs and suffice your expectations, including but not limited to Services.
Application and Sites may experience limitations, delays, and other issues contained in the use of internet and electronic communications, including your, Service Provider, not connected to the internet, out of range, turned off or not functioning. We are not responsible for any delay, damage or loss arising from such problems.
We do not have any responsibility to oversee your access or use of the Application and Site. However, we still supervise to ensure smooth uses of the Application and Site and to ascertain compliance with these terms of use, applicable laws and regulations, court orders, and/or administrative institutions or other government bodies requirements.
We do not have any responsibility, including to take further actions or legal actions deemed necessary by you and the service provider, for any problem or dispute arising between you and the service provider facilitates any problems or disputes arise between you and the service provider with reasonably necessary actions. When we facilitate a resolution of problems or disputes between you and the service provider, we do not act as a mediator and such an action does not cause any further responsibility to us.
Troubleshooting
If you experience a system failure, know or suspect that your account has been hacked, used or misused by other parties, or if your personal mobile phone or tablet is lost, stolen, hacked or exposed to a virus, immediately report to us so we may conduct necessary actions promptly to avoid use, misuse, or loss arises or may arise further.
If you experience troubles or problems related to services, you may submit your complaint by contacting us.
To submit complaints, questions, objections, etc. (“Report”), you need to provide sufficient information, including but not limited to, facts, summary, evidence that you may have, such as electronic mail address.
In response to the report you submit, we will first verify the information you provide and your personal information stored in our system. If necessary, we may ask you directly to provide information needed for verification purposes.
We may refuse to respond to your Report if the information you provided does not match the personal information stored in our system or if the report submitted in relation to, toward, on behalf of or by another party that is different than the account holder officially registered on our system. We may also stop acting upon your Report if we, at our sole discretion, consider that your report is not supported by sufficient and clear facts or has been resolved.
Temporary Suspension and Permanent Suspension of Leapverse Account
You must not use the Application and Site on any device or operating system that has been modified outside the mobile device or Leapverse operating system and configurations. This includes devices that have been “rooted” or “jail-broken”. A rooted or jail-broken device means one that has been freed from the limitations imposed on it by your mobile service provider and the phone manufactured without their approval. The use of the Application and Site on a rooted or jail-broken device may compromise security and lead to fraudulent transactions.
Leapverse is not liable for the download and use of the Application and Site in a rooted or jail-broken device and such use of any rooted or jail-broken device is entirely at your own risk. You understand and agree that Leapverse is not liable for any losses or any other consequences suffered or incurred by you as a result of using the Application and Site on rooted or jail-broken device and we have the discretion to suspend your use of the Application and Site on rooted or jail-broken device and block such rooted device or jail-broken from using the Application and Site.
You may delete the Application and Site from Your mobile phone and/or tablet at any time. We do not have any obligation to you for any matter arises from the time of removal of the Application and Site, temporary suspension and permanent suspension of your account. However, you are still responsible for fulfilling your obligations that have arisen, including but not limited to, any obligations that may arise as a result of disputes, claims, or other existing legal actions, before the date of the removal of the Application and Site, temporary suspension or permanent suspension of your account.
1. Your account may be temporarily suspended or permanently suspended because of, including but not limited to, the following:
2. Your report that your account is used or allegedly used or misused by someone else;
3. Your report that your personal cell phone or tablet is lost, stolen or hacked;
4. We know or have sufficient reasons to suspect that your account has been transferred or used by someone else;
5. We know or with sufficient reasons suspect that things have happened that in our view have or may harm us, you, the service provider or other parties;
6. We know or with sufficient reasons suspect that you have signed-up or logged in to multiple accounts in one device for the purpose of violating this Terms of Use, Privacy Policy or applicable laws and regulation;
7. Our system detects unusual actions from your account or obligations under this Terms of Use and/or Privacy Policy that are not fulfilled by you;
8. You have passed away, been placed under guardianship or custody or experienced other incapacity that caused you to become legally incapable based on applicable laws and regulations;
Use of Application and Site or service by you or another party (who uses your account) in a manner that is in contrary to this Terms of Use, Privacy Policy or applicable laws and regulations; and/or
Account suspension orders, whether temporary or permanent, issued by government or monetary institutions are related or based on court orders issued in accordance with applicable laws and regulations.
If your account is suspended and you have clear evidence that your account should not be suspended, you may report the evidence to us. After further examining your report, we will, at our sole discretion, determine to end or continue suspending your account. Suspension will not be continued unreasonably if we decided matters that caused the suspension have been resolved.
You must not use the Application and Site on any device or operating system that has been modified outside the mobile device or Leapverse operating system and configurations. This includes devices that have been “rooted” or “jail-broken”. A rooted or jail-broken device means one that has been freed from the limitations imposed on it by your mobile service provider and the phone manufactured without their approval. The use of the Application and Site on a rooted or jail-broken device may compromise security and lead to fraudulent transactions.
Leapverse is not liable for the download and use of the Application and Site in a rooted or jail-broken device and such use of any rooted or jail-broken device is entirely at your own risk. You understand and agree that Leapverse is not liable for any losses or any other consequences suffered or incurred by you as a result of using the Application and Site on rooted or jail-broken device and we have the discretion to suspend your use of the Application and Site on rooted or jail-broken device and block such rooted device or jail-broken from using the Application and Site.
Actions We Consider Necessary
If we know or have sufficient reasons to suspect that you have committed immoral acts, violations, crimes or other actions that is in contrary with this Terms of Use and/or applicable law, whether or not referred to in this Terms of Use, then we have the right to and may suspend your account, either temporarily or permanently, or stop your access to Application and Site
We will conduct investigations and/or facilitate the concerned service provider in reporting to the authorized party if we receive reports of any violations you committed against this Terms of Use or violations to the applicable laws and regulations, with respect to:
1. Verbal harassment or violence, including but not limited to, physical, gender, ethnicity, religion and race you conducted toward the service provider;
2. Fraudulent activities;
3. Use of Leapverse App on rooted or jail-broken device;
4. Use of the Application and Site on a rooted or jail-broken device;
Your statement
You represent and warrant that you are at least 18 (eighteen) years old or are married and are not under guardianship or custody and that you are legally capable and have the right to bind yourself to this Terms of Use. If you do not meet those conditions but still access or use the Application and Site and services, you represent and warrant that your act of signing up, accessing or conducting other activities within the Application and Site have been approved by your parents, guardians or custodian. You expressly waive any rights under the applicable laws to cancel or revoke any and all consents you provided according to this Terms of Use when you are deemed legally mature.
You agree to access or use the Application and Site and services for the purpose as specified in this Terms of Use and not to abuse or use the Application and Site and services, for fraudulent purposes, causing inconvenience to others.
You understand and agree that all risks arising from the use of the Application and Site is entirely your responsibility and you hereby agree to release us from any claims regarding damages, interferences or other forms of system disruptions caused by unauthorized access by other parties.
You expressly release us, including but not limited to our officials, directors, commissioners, employees, and agents, from any and all obligations, consequences, material or immaterial losses, claims, fees (including advocate fees) or legal responsibilities that arise or may arise due to your violation of this Terms of Use, or in connection with the service provider.
BY CONTINUING ACCESS OR USE TO THE APPLICATION AND SITE AND/OR SERVICES, YOU HEREBY AGREE TO SUBJECT TO AND COMPLY WITH ALL OF THIS TERMS OF USE, IMMEDIATELY STOP TO ACCESS OR USE THE APPLICATION AND SITE AND/OR SERVICES IF YOU DO NOT AGREE TO ANY PART OF THIS TERMS OF USE.
Force Majeure
Our Application and Site may be interrupted by events outside of our authority or control (“Force Majeure”), including but not limited to natural disasters, electricity disruptions, telecommunications failures, government policies, and other events. You hereby agree to release us from any demands and responsibilities, if we are not able to facilitate Service, including to fulfill instructions you requested through the Application and Site, either in part or in whole, due to a force majeure.
Miscellaneous
You fully understand and agree that this Terms of Use constitutes an electronic agreement and your action of pressing the ‘register’ button when signing-up an account or the ‘login’ button when logging-in to your Account is your active consent to enter into an agreement with us that this Terms of Use and Privacy Policy are legally valid and binding and shall continue so long as you use the Leapverse App or Services.
You shall not sue nor object the validity of this Terms of Use or the Privacy Policy which are made in the electronic form.
You shall not transfer your rights based on this Terms of Use without our prior written consent. However, we may transfer our rights based on this Terms of Use to any party at any time without prior approval from or advance notice to you.
If you do not comply with or violate the provisions of this Terms of Use, and we do not take direct action, it does not mean that we waive our rights to take necessary actions in the future.
This Terms of Use survives upon the temporary suspension, permanent suspension, deletion of the Application and Site or expiration of this agreement between you and us.
Unenforceability of any of the conditions herein will not affect the enforceability of other provisions.
We create these Terms of Use in English language
This Terms of Use is governed by the laws of the Republic of Indonesia. Any and all disputes arising from the use of the Application and Site or Services are subject to the exclusive jurisdiction of the Surabaya District Court
Contact Us
You may contact us by electronic mail to apps@leapsurabaya.sch.id or by phone at +62 851 7205 0025. All your correspondences will be noted, recorded and stored for our records.
I have read and understood all of this Terms of Use and its consequences and hereby accept any rights, obligations, and conditions stipulated therein.